Information for International Parents and Education Agents

Haeata International • Christchurch, New Zealand

Parents & Agents

Everything you need. One trusted place.

Clear information about international student enrolment, fees, visas, insurance, homestay, wellbeing and education agent partnerships at Haeata Community Campus, a Years 1–13 school in Christchurch.

Evening view of Haeata Community Campus in Christchurch

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Guidance for every step

Whether you are a parent making an important decision or an education agent advising a family, you deserve information that is accurate, accessible and easy to use.

FOR PARENTS & CAREGIVERS

Your child. Known & supported.

Find student support, homestay, school life, costs, visas, rights, policies and enrolment information in one place.

Explore wellbeing & belonging View student documents

FOR EDUCATION AGENTS

Accurate information. Easy access.

Explore approved prospectuses, fees, study-tour examples, marketing resources and the process for working with Haeata.

Open agent resource library Contact the International team

For parents & caregivers

Your child is more than an enrolment

We know that studying overseas is a major step for students and whānau. At Haeata, relationships, communication and wellbeing are important parts of the international learning experience.

Teacher supporting a student during a learning conversation

Dedicated international team

A direct point of contact for students, families and agents.

Trusted people

Teachers and staff who help students find support.

Communication & check-ins

Regular conversations about learning and wellbeing.

A sense of belonging

Opportunities to join school life, form friendships and feel included.

Accommodation & everyday life

A home away from home

Homestay is about much more than a place to sleep. It can bring everyday conversation, routines, cultural experiences and supportive relationships into a student’s New Zealand life.

Accommodation is arranged according to age, welfare requirements, individual circumstances and availability. Haeata works with its homestay partner to help eligible international students find suitable arrangements. Families should confirm accommodation costs and conditions before accepting a place.

Discover homestay & belonging Ask about accommodation
Student sharing a meal with a host family in a home setting

Before you apply

Fees, visas, insurance & dates

Use the current school documents and official New Zealand information to plan with confidence. Requirements vary according to the student’s circumstances, visa category and study duration.

International Student Fees 2026–2027

Current school tuition and associated international student fees.

Fee Paying Student Visa

Immigration New Zealand information for fee-paying students, including primary and secondary study.

English Language Student Visa

A separate Immigration New Zealand visa category for approved English-language courses. Retained for reference from the existing page.

Insurance / StudentSafe

StudentSafe information; students must meet the insurance requirements of their enrolment and visa.

New Zealand school terms & holidays

Official Ministry of Education term and holiday dates.

Accommodation & homestay

Living arrangements and welfare information for international students.

The English Language Student Visa is not the general school student visa. Please check the appropriate visa category with Immigration New Zealand. Immigration advice must come from an appropriately licensed or exempt adviser.

Student rights in Aotearoa New Zealand

Safe. Informed. Supported.

International students have rights under New Zealand’s Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. Haeata is a signatory to the Code. Families should read the official information and the school’s current enrolment policies.

Code of Practice 2021

NZQA explanation of responsibilities for student safety and support.

Rights of international school learners

Official NZQA information specifically for school learners and whānau.

NZQA international qualifications information

Additional NZQA resource retained from the previous page; mainly relevant to tertiary study.

Haeata ERO evaluation

Education Review Office reports and evaluation information about Haeata.

Questions, concerns & complaints

Your voice matters

We want families and students to be able to raise concerns early, understand the process and know where to turn if a matter is not resolved.

01

Talk to Haeata

Contact the International Team and explain the concern.

02

Discuss a resolution

The school can listen, clarify what happened and explain next steps.

03

Ask for the formal procedure

If the concern is unresolved, request the school’s written complaints procedure.

04

Seek independent advice

NZQA provides information about Code-related complaints; Study Complaints assists with eligible financial and contractual disputes.

Essential reading

Documents & policies

Keep these documents handy when comparing schools, applying for a place or checking rights and responsibilities. Please read the relevant terms before accepting an offer of place.

2026–2027 International Student Fees

School fee schedule. Includes charges and payment information; confirm the latest version before paying.

Application & Enrolment Form

Request the current application pack from the International Team. The precise public download URL has not yet been confirmed.

Enrolment documents folder

School-shared folder containing secondary contract documents. Check which form applies to the student.

Secondary Contract of Enrolment – Terms & Conditions

Read the legal terms and conditions for a secondary international enrolment.

Fee Protection & Refund Policy

School policy dated August 2026, covering fee protection, withdrawals and refund processes.

Complaints & Dispute Resolution Procedure

Request Haeata’s current formal procedure. Independent dispute-resolution information is also linked above.

Insurance Requirements / StudentSafe

Review StudentSafe and confirm your chosen insurance meets Haeata and visa requirements.

Accommodation & Homestay Information

Information about homestay and pastoral arrangements for eligible international students.

Education (Pastoral Care...) Code 2021

Official Code information published by NZQA.

Latest Haeata ERO Evaluation

Independent evaluation information for Haeata Community Campus.

FOR EDUCATION AGENTS

Partners in every student’s journey.

Education agents help families make informed decisions about schooling overseas. We value ethical advice, reliable communication and an approach centred on student welfare.

Explore Haeata’s academic learning, English-language support, short stays, specialist programmes and personalised pathways. Group programmes are quoted individually, based on activities, excursions and group requirements.

Explore Lead & specialist programmes Discuss a student or group
Education adviser speaking with a Haeata student over a prospectus

Agent resource library

The information you need to represent Haeata

These direct links take you to school-provided materials. For individual groups, dates, fees and learning arrangements, please confirm the details with the International Team before quoting families.

International Student Prospectus

Full international school prospectus. Current file from the school’s agent brochure folder.

Four-page International / Agent Brochure

Haeata International four-page brochure for introducing the school to families.

Study Tour / Short Stay – Two-Week Example

An example programme, not a guaranteed itinerary or fixed group price.

2027 / 2026–2027 Fees

Published fee schedule. Please check that the relevant year and fees apply.

Flipbook / Digital Prospectus

Digital flipbook linked from the existing Parents & Agents page.

Approved Marketing Resources

Folder containing Haeata International brochures, photos, logos and videos.

Agent Agreement

Request current partnership agreement information directly from Haeata International.

Agency Details Form

Request the current agency details form; no public form URL was provided.

Helpful answers

Frequently asked questions

These answers are displayed directly on the page rather than hidden in dropdowns, so they are easier to read and more reliable in the Haeata CMS.

For parents & caregivers

Can my child study at Haeata for a short period?

Yes. Haeata offers short and longer study options, subject to enrolment suitability, age requirements and capacity. The International Team can discuss dates and learning goals.

How do you keep in touch about wellbeing and progress?

Students have access to teachers and the International Team. Families can discuss progress, regular check-ins, learning goals and concerns directly with the school.

What if my child needs support with English?

English-language learning support may include ESOL and classroom support. The approach depends on the student’s age, goals and language needs.

Can younger children attend?

Students under 10 must be accompanied by an appropriate adult in line with school policy and applicable immigration requirements. Please discuss individual arrangements with the International Team.

How do I apply, and where can I find costs?

Begin with the current fee schedule and request the appropriate application documents from Haeata International. Check enrolment terms, insurance, accommodation and visa requirements before proceeding.

What if I have a complaint?

Contact the International Team initially. You can request the school’s formal procedure and consult NZQA or Study Complaints as appropriate to the type of issue.

For education agents

How do I apply to become a Haeata agent?

Request the Agency Details Form from the International Team. Haeata will discuss partnership requirements and the current agent agreement.

Supporters and Sponsors

Parents, please support our local businesses

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